After-Sales Service
After-Sales Service
Cancel Order
Orders can be cancelled at any time before we ship them.
Order Not Delivered
If the package has been in transit for more than 3 months (4–5 months for Brazil, Mexico and Chile) and still doesn't arrive or is lost, we will issue a full refund.
If the delivery fails due to the recipient’s fault (wrong delivery address / rejection, etc.), we will not provide any compensation.