Terms and Conditions

Terms and Conditions

Privacy Statement

The privacy of our customers is always our top concern. All information collected during the entire process of your purchase will only be used to execute your order process. This information will never be disclosed to third parties.

Transaction Security

All your payments are made through a secure gateway. We do not retain or store any of your financial information.

Order Cancellation & Refund

You can cancel your order at any time prior to international shipment, and we will process the refund according to our refund policy.

If you cancel after the parcel has been delivered, the payment will not be refunded in full. You may receive the package first and send it back to us. We will deduct the international shipping cost and any taxes incurred at our customs, then refund the remaining cost of the goods. You are responsible for the return shipping charges.

Tariff & Customs

Each package may be held by customs for inspection and taxation. All customs-related issues need to be resolved by you. As customs rules vary from country to country, we are not responsible for any customs problems.

We can provide relevant invoices or documents to help you with customs clearance. We recommend that you read local customs regulations before importing from overseas.